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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Edward Bulkoski

Edward Bulkoski

September 11, 2026

5  out of  5
rating by Edward Bulkoski
"Been a customer there for 10 years rates are great always there when I need somebody to talk to for for my insurance needs"
We responded:
"Hi Edward, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Joe Billetz, Your State Farm Agent "
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Sally G

September 6, 2026

5  out of  5
rating by Sally G
"I would like to thank Joe Billetz- State farm agency. I reached out for a quote, as my rate went up with the agency I was with prior. He reached out immediately and sent me information and it was so simple to get my policy started with them. I was impressed with how simple it was and the turn around to get my policy started. Very professional and immediate assistance. Thank you. Araceli Gehring"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Charles Goble

September 3, 2026

5  out of  5
rating by Charles Goble
"Been with State Farm for nearly fifty years Best insurance company ever period Respectfully yours CKGOBLEJR"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Brook Park to know you had such a great experience with us. "
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Anne ginley

September 2, 2026

5  out of  5
rating by Anne ginley
"Was very friendly and helpful and I really appreciated it"
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Juliessa R

September 1, 2026

5  out of  5
rating by Juliessa R
"They are the best Joe and Colleen great customer service and they really help you out I am happy with their services ❤️"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Brook Park. "
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Lana Rafferty

August 26, 2026

5  out of  5
rating by Lana Rafferty
"I have been with them for over 18 years. Colleen is a good reason to stay. She knows what's up in this realm of business. Gives me what I am looking for every time!"
We responded:
"Thank you so much for your kind review, Lana!  If you need insurance assistance, we are just an email or call away! - Joe Billetz, your State Farm Agent   "
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Mtnbkr boy

August 26, 2026

5  out of  5
rating by Mtnbkr boy
"Always there when you need them !!!"
We responded:
"Mtnbkr, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Brook Park insurance team! - Your State Farm Agent, Joe Billetz "
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Chris G

August 24, 2026

5  out of  5
rating by Chris G
"Dont have any issues calling my agent"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Terri Kalivoda

August 21, 2026

5  out of  5
rating by Terri Kalivoda
"Joe and Colleen are the best. They make it really easy when things get complicated."
We responded:
"Terri, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Nick Bryce

August 20, 2026

5  out of  5
rating by Nick Bryce
"Joe and Colleen are absolutely phenomenal to work with. I just changed policies from one company to state farm and both Joe and Colleen were extremely helpful and made the whole process easy and simple!"
We responded:
"Nick, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Brook Park insurance team! - Your State Farm Agent, Joe Billetz "
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russ hosta

August 14, 2026

5  out of  5
rating by russ hosta
"The person at the other end of the phone was very friendly and helped me choose which insurance I wanted. When I went to the office she was knowledgeable about my problems. I’m very happy with their service."
We responded:
"Thank you so much for your kind review, russ!  If you need insurance assistance, we are just an email or call away! - Joe Billetz, your State Farm Agent   "
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Reiner Mueller

August 12, 2026

5  out of  5
rating by Reiner Mueller
"Joe Billetz and Colleen did an awesome job in making sure my mom had the proper insurance for her situation. They were prompt in getting back to me and gave me honest advice that made me feel they really cared. I highly recommend Joe and his team for anybody needing it to purchase home or auto insurance"
We responded:
"Reiner, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Brook Park. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Joe Billetz and Team "
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Penne Wilt

August 10, 2026

5  out of  5
rating by Penne Wilt
"I am always a walk in and they graciously take care of my needs. Always pleasant and helpful."
We responded:
"Thanks so much for the fantastic rating, Penne! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Felicia Bradford

August 6, 2026

5  out of  5
rating by Felicia Bradford
"Like family!"
We responded:
"Thank you for your 5-star review of My State Farm team and I are happy to be your good neighbor! Joe and Colleen State Farm Insurance
"
Profile photo of Draven

Draven

August 3, 2026

5  out of  5
rating by Draven
"​3 Generations of Exceptional Service!
​If you want home and auto coverage from people who genuinely care, Joe Billetz and his team has got it.

​My family has relied on them dating back to my grandmother.
​Friendly service and thorough coverage.

Colleen over the phone is always fantastic to speak with and leaves a great impression.
Billetz is understanding, considerate, and makes sure every 'i' is dotted and 't' is crossed on your policy.

Thank you guys!"
We responded:
"Draven, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Brook Park insurance team! - Your State Farm Agent, Joe Billetz "
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Terrese Davis

August 3, 2026

5  out of  5
rating by Terrese Davis
"Colleen is very knowledgeable and helpful. I love her energy!!!"
We responded:
"Thank you so much for the 5 stars, Terrese! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Olga Santiago

Olga Santiago

July 30, 2026

5  out of  5
rating by Olga Santiago
"The customer service here is great Joe and Collen are so respectful and professional and they are sweet . I’ve been with them for 4 years now and I never had an issue . I do recommend for all your insurances with Joe ."
We responded:
"Thanks Olga!!! Joe Billetz State Farm"
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matt sprowl

July 29, 2026

5  out of  5
rating by matt sprowl
"I've trusted Joe Billetz for over 10 years now and he's always treated me well and met all of my insurance needs."
We responded:
"Thanks so much for the fantastic rating, matt! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Christina Lewis

Christina Lewis

July 28, 2026

5  out of  5
rating by Christina Lewis
"Ive been with State Farm for years. Staff is always helpful with whatever I need. I would highly recommend Joe Billetz for any insurance needs"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Brook Park to know you had such a great experience with us. "
Profile photo of Karen Horval

Karen Horval

July 28, 2026

5  out of  5
rating by Karen Horval
"Joe and Colleen are great at what they do and very helpful when we need them."
We responded:
"Hi Karen, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Brook Park.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Joe Billetz "
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Samia Green

July 24, 2026

5  out of  5
rating by Samia Green
"My team shows me thay care by being able to assist worry and hassle free . Always on time… I feel Leo y need to stress about whatever the issues they have my best interest at heart . Thank state fram"
We responded:
"Samia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Brook Park insurance team is always here and happy to help. "
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Deonte Lykes

July 22, 2026

5  out of  5
rating by Deonte Lykes
"Great customer service, Friendly staff , all around pleasant experience!"
We responded:
"Thank you so much for the 5 stars, Deonte! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Jesse Morris

Jesse Morris

July 20, 2026

5  out of  5
rating by Jesse Morris
"They are knowledgeable about my needs."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Brook Park insurance team. "
Profile photo of William Ester

William Ester

July 17, 2026

5  out of  5
rating by William Ester
"I.m verry pleased with my car insurce."
We responded:
"William, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Nikki Devine

Nikki Devine

July 17, 2026

5  out of  5
rating by Nikki Devine
"Joe and Colleen are the best, always there to help me out, and make sure im getting what I need!!!"
We responded:
"Thank you for the 5-star review of Joe Billetz’s team - we really appreciate your kind words! "