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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Jordan

March 19, 2025

5  out of  5
rating by Nathan Jordan
"I have been with Joe for a couple of years now. I have had nothing but amazing service for my home and auto policies. I want to really shout out Colleen. She has been absolutely amazing and is always super helpful and friendly. She truly does an amazing job. :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Joe Billetz State Farm"
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Claire Wilson

March 5, 2025

5  out of  5
rating by Claire Wilson
"My husband and I are very happy with the service that has been provided by Joe Billitz. Customers for 25+ years."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Joe Billetz State Farm"
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Brian Thorne

January 29, 2025

5  out of  5
rating by Brian Thorne
"We have been with Joe Billetz for several years now. Joe and Colleen have been there for us when we needed them every time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Joe Billetz State Farm"
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brian

January 20, 2025

5  out of  5
rating by brian
"I have been with Joe Billetz state farm since I was 16, it's been over 10 years now and the are like family I appreciate everything that they have done specially when it came to getting insurance on my 1st home."
We responded:
"Thanks for letting us join you on your journey through life. We appreciate your confidence in the office and look too many more years. Thx #Joe Billetz State Farm"
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Johnny Napier

December 9, 2024

5  out of  5
rating by Johnny Napier
"Great people. Ben with them Many years. I always get great service."
We responded:
"Thanks for letting us earn your business year after year! Joe Billetz State Farm"
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Darla Wiemels

November 25, 2024

5  out of  5
rating by Darla Wiemels
"Colleen and Joe are amazing to work with!!!"
We responded:
"Thanks for putting your trust in us all these years! Joe Billetz State Farm "
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andrei toader

November 13, 2024

5  out of  5
rating by andrei toader
"My family has Joe Billetz as an agent for more than 15 years. Every time we needed them, they had been there, him and Colleen are the very best, very trustworthy."
We responded:
"Thanks Andrei! We appreciate the opportunity to work with you and your family all these years. Joe Billetz State Farm Insurance"
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TSV

November 6, 2024

5  out of  5
rating by TSV
"Colleen is excellent, very responsive and dependable!"
We responded:
"Thanks...She is one of the best! Joe Billetz State Farm"
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Marlene Murphy

October 25, 2024

5  out of  5
rating by Marlene Murphy
"Always very helpful, understanding, and kind"
We responded:
"We are always here to listen and help in anyway. Joe Billetz State Farm"
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Walter J Worsham

October 23, 2024

5  out of  5
rating by Walter J Worsham
"My State farm agent is always there when I need them. Friendly expert service is what I have received for the past 5 years. Thank you State Farm..!!"
We responded:
"Thanks Walter, we strive for excellence! Joe Billetz State Farm"
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Jeff Center

October 15, 2024

5  out of  5
rating by Jeff Center
"Moved to Ohio from out of state and couldn’t be any happier with the insurance transition. Not only saved money but great customer service from the beginning. Highly recommend Joe Billetz and Colleen, what a solid team!! A++"
We responded:
"Thanks Jeff always happy to help! Joe Billetz State Farm Insurance"
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Joseph Tutu

September 11, 2024

5  out of  5
rating by Joseph Tutu
"Good customer service, they were always on time to help me solve my problem.."
We responded:
"Thanks Joseph! We appreciate your business. #Joe Billetz State Farm"
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Nancy Keosingharath

September 6, 2024

5  out of  5
rating by Nancy Keosingharath
"I have been with Colleen and Joe pretty much since I started driving. When I’m in a pickle, I give Colleen a call and she talks me through the issue and what our next steps are. Talking to her gives me the feeling of talking to a close friend or family member. She gives me the comfort of knowing that she genuinely cares. Thank you so much for always being amazing insurance agents!"
We responded:
"Colleen is one of the best! Thanks for your kind words Nancy . Joe Billetz State Farm "
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olga santiago

September 5, 2024

5  out of  5
rating by olga santiago
"The customer service here is great Joe and Collen are so respectful and professional"
We responded:
"Thanks Olga!!! Joe Billetz State Farm"
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Linda Kijek

November 28, 2023

5  out of  5
rating by Linda Kijek
"Joe has been our agent for years and always right there when we need him. Our roof was leaking after a storm and made sure everything was taking care of and the adjusters came right away. Colleen also is right there on the phone and gets everything finished so I have what I need right away."
We responded:
"Thanks Linda we give it our best. Joe Billetz State Farm"
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mind your business

July 21, 2023

1  out of  5
rating by mind your business
"Not the best customer service with no explanation"
We responded:
"Sorry to hear that."
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E M

April 7, 2023

5  out of  5
rating by E M
"Very good customer service and knowledgeable"
We responded:
"Thanks Terry we give 100% every day! Joe Billetz StateFarm"
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Eric Mitchell

January 20, 2023

5  out of  5
rating by Eric Mitchell
"My other agent wasn’t very helpful and was hard to communicate with. Joe is the complete opposite and im glad i switched"
We responded:
"Customer service is very important to my staff and I. We work for you! Joe Billetz State Farm Insurance"
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Brian Noble

December 31, 2022

5  out of  5
rating by Brian Noble
"Joe was extremely friendly and professional! He is a great guy and good agent! Highly recommend"
We responded:
"Great I was able to get you and the family the right life coverage that fit the budget. Joe Billetz State Farm"
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Doug Edwards

October 10, 2022

5  out of  5
rating by Doug Edwards
"I’ve been with joe for going on 8-9 years and they’ve been great at always answering any questions I’ve had Coleen is like talking a family member she’s patient and will help anyway she can if you want a comfortable experience then Joe billetz is where you want to be insured through"
We responded:
"Thanks ! we are trying to make doing business easy with us. Joe Billetz State Farm."
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James Czechowski

October 6, 2022

5  out of  5
rating by James Czechowski
"Joe and Colleen have been a pleasure to work with from the very beginning...they answer and explain every question clearly...I've been with them for 5yrs and plan to stay from a long time!!!"
We responded:
"here's to the next five years! Joe Billetz State Farm"
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Bobby Parks

October 4, 2022

5  out of  5
rating by Bobby Parks
"Super great service. Colleen was very helpful!"
We responded:
"Thanks! Joe Billetz State Farm"
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Jaime Cox

September 22, 2022

5  out of  5
rating by Jaime Cox
"Always a positive experience working with their office."
We responded:
"That is so great to hear. We appreciate your business! Joe Billetz State Farm"
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allie mysliwiec

September 22, 2022

5  out of  5
rating by allie mysliwiec
"Joe has been a family friend for a long time as I played soccer with his daughter growing up. My parents have had issues in the past with State Farm and once they finally switched over to Joe Billetz, they’ve had nothing but positive outcomes. They are always there to answer questions and are extremely friendly! My parents and I 100% recommend Joe Billetz and Colleen at this State Farm!"
We responded:
"Thanks and I enjoyed the soccer journey ! Joe State Farm"
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steve mincey

September 16, 2022

5  out of  5
rating by steve mincey
"Colleen is great to deal with. I tend to switch vehicles often and whatever changes I need to my policies gets done seamlessly."
We responded:
"Thanks,,,, She is one in a million! Joe Billetz State Farm"